Legal
Privacy policy
This Privacy Policy describes how cincycannadash.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or place an order through the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, call (513) 986-5438.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information needed to arrange pick up or delivery. We may also collect additional information if you contact us. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information”.
Device information
Purpose: to load the Site accurately and understand how it is used.
Source: collected automatically when you access the Site using cookies, local storage, log files, and similar tools.
Shared with: our host and, if you continue to checkout, a local payment partner.
Personal Information collected: browser type, IP address, time zone, cookie and local-storage data, pages viewed, zip checks, and how you use the Site.
Order information
Purpose: to fulfill pick up or delivery, process payment on the next screen, communicate about the order, and screen for risk or fraud.
Source: collected from you on this Site and on the checkout screen that follows.
Shared with: the local partner that takes payment and completes the cart, and carriers or drivers who deliver the order.
Personal Information collected: name, phone, delivery zip and address, pick-up notes, bag contents, and payment details entered on the partner checkout (including card information, email, and billing address).
Customer support information
Purpose: to answer questions about a strain, an order, or this policy.
Source: collected from you when you call or write.
Personal Information collected: the phone number you use and whatever you choose to tell us.
Minors
The Site is not intended for anyone under 21. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe a child has provided Personal Information, call (513) 986-5438 and we will delete it.
Sharing Personal Information
We share Personal Information with service providers who help us run the Site and fulfill orders:
- The host that serves cincycannadash.com.
- A local partner store that takes payment. That checkout is powered by Shopify. You can read how Shopify uses Personal Information at shopify.com/legal/privacy.
- Drivers or staff who complete pick up or delivery.
We may also share Personal Information to comply with law, to respond to a lawful request, or to protect our rights.
Text messages
If you give us a mobile number for an order, we may text you about that order. Consent to texts is not required to buy. Reply STOP to opt out of marketing texts. Message and data rates may apply.
Advertising and analytics
We may use analytics or advertising tools to understand Site use. You can read Google’s privacy policy at google.com/policies/privacy and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
You can opt out of some targeted advertising at:
- Facebook — facebook.com/settings/?tab=ads
- Google — google.com/settings/ads
- Digital Advertising Alliance — optout.aboutads.info
Using Personal Information
We use Personal Information to offer products, complete pick up or delivery, process payment through the local partner, and tell you about the board when you have asked us to.
Lawful basis (GDPR)
If you are in the EEA, we process Personal Information on these bases: your consent; performance of a contract; legal obligation; vital interests; a task in the public interest; and our legitimate interests that do not override your rights.
Retention
When you place an order, we keep the Personal Information we need for records unless and until you ask us to erase it, subject to law.
Automatic decision-making
We do not use fully automated decision-making that has a legal or similarly significant effect. The payment partner may use limited fraud checks (for example short-lived blocks on repeated failed charges).
California (CCPA)
If you are a California resident you may ask to know, correct, port, or delete Personal Information we hold. Call (513) 986-5438. You may also designate an authorized agent to make that request.
Cookies and local storage
A cookie is a small file stored on your device. We also use browser local storage and session storage so the Site can remember that you are 21+, your theme, a checked zip, and the items on your ticket. Session data lasts until you close the browser; persistent data lasts until it expires or you clear it.
You can block cookies in your browser. Some parts of the Site may stop working if you do. Blocking cookies may not stop every third party the payment partner uses on checkout.
Do Not Track
There is no consistent industry rule for Do Not Track signals. We do not change our practices when we see one.
Changes
We may update this Privacy Policy to reflect changes in practice or law. The current version is always on this page.
Complaints
Call (513) 986-5438. If you are not satisfied, you may also contact your local data protection authority.
Last updated August 14, 2026.